Comprehend before you respond.
Pause. Reflect back what you heard in your own words. Ask, “Have I understood you correctly?” Then decide what the conversation needs.
Reading path: Chapter 7.
SMALL PRACTICES. USEFUL SHIFTS.
Ideas you can take into your day.
Start with one conversation, one question, or one intentional action.
Separate the moment from the meaning.
Describe a setback without judging yourself. What happened? What did you assume? What else might be true? Choose one useful next action.
Reading path: Chapters 3 and 8.
Give the next step a time.
Write a specific action, when you will do it, and what completion looks like. Make the action small enough to begin. Review it at the end of the day.
Reading path: Chapters 9 and 10.
SHARE SOMETHING USEFUL
One practice can start
a different conversation.
Take the reflection, try your suggested exercise, and share the practice with someone who might find it useful.